FAQs

Q: Do you accept Sodexo and other coupons

A: No we do not accept coupons as off now. However, we accept payment through credit/debit cards, netbanking and wallets.

Q: I want an invoice for my order

A: Once the order is completed, the invoice is sent automatically to your mail id. If you don’t receive it, please email us at support@sweedesi.com

Q: Do you facilitate bulk orders

A: Yes, we do support bulk orders. Please email us at support@sweedesi.com for bulk orders.

Q: How long do you take to deliver

A: The products are prepared next day of your order and will be delivered within 24 hours of preparation .

Q: Will Sweedesi be accountable for quality or quantity

A: The quantity and quality of the products will not be lesser than the reflected amount.

Q: I want to cancel my order

A: The orders cannot be cancelled after confirmation. The amount is non-refundable after confirmation.

Q: How can I provide feedback

A: You can email us at support@sweedesi.com or rate us on our app for vendors and delivery separately.

Q: I want to partner with Sweedesi

A: E-mail us at support@sweedesi.com with your details so that we can contact you and proceed further.

Q: Can I purchase multiple vendor products in a single order

A: Yes, of course you can add multiple vendor products in a single order from multiple cities.

Q: How to add product in cart

A: Please go to any vendor view page, select the sweets you want to procure and click to + button. The cart will open on the right side panel where you can add the quantity.