Q: Do you accept Sodexo and other coupons

A: No we do not accept coupons as off now. However, we accept payment through credit/debit cards, netbanking and wallets.

Q: I want an invoice for my order

A: Once the order is completed, the invoice is sent automatically to your mail id. If you don’t receive it, please email us at support@sweedesi.com

Q: Do you facilitate bulk orders

A: Yes, we do support bulk orders. Please email us at support@sweedesi.com for bulk orders.

Q: How long do you take to deliver

A: The products are prepared next day of your order and will be delivered within 24 hours of preparation .

Q: Will Sweedesi be accountable for quality or quantity

A: The quantity and quality of the products will not be lesser than the reflected amount.

Q: I want to cancel my order

A: The orders cannot be cancelled after confirmation. The amount is non-refundable after confirmation.

Q: How can I provide feedback

A: You can email us at support@sweedesi.com or rate us on our app for vendors and delivery separately.

Q: I want to partner with Sweedesi

A: E-mail us atΒ support@sweedesi.com with your details so that we can contact you and proceed further.

Q: Can I purchase multiple vendor products in a single order

A: Yes, of courseΒ you can add multiple vendor products in a single order from multiple cities.

Q: How to add product in cart

A: Please go to any vendor view page, select the sweets you want to procure and click to + button. The cart will open on the right side panel where you can add the quantity.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Customer support

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